Enquiry privacy notice.

What this request saves

We save your name, email, preferred language, selected city and clinic, visit preference, and the message you submit. These details are used by authorised Wellpick China operators and the selected clinic to answer questions and arrange the requested service.

Your private tracking link

Your tracking link gives access to this request. Keep it private and share it only with someone you trust. No account password is required for this link.

Control your request

You can use the tracking page to ask a question, correct your information, cancel an unconfirmed request, or ask the operator to delete your enquiry. If you lose access, contact Wellpick China through the channel on your prior correspondence. Identity verification may be needed before access is restored.

Please do not send medical records, passport copies or payment information in this initial enquiry. If the clinic needs clinical information, arrange a suitable channel directly with its staff.